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PENGARUH PROGRAM PENDIDIKAN DAN PELATIHAN TERHADAP PRESTASI KERJA KARYAWAN PADA PT PRUDENTIAL LIFE ASSURANCE PASKAL HYPER SQUARE, BANDUNG

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ABSTRACT EFIE'CToFEDUCATIoNANDTRAININGPRoGRAMoNTEEACEIEVEMEI{ToF EMPLoYEESINLIFEAssI]RANcEPT.PRUDENTIALPASKALEYPERSQUARE,' BANIIT]NG By: Dorite Nadeak The purpose of this research to know how the implementation and impact of education and training programs on employee performance in increasing the number of insurance policy holders at PT. Prudential Life Assurance. The sudy was conducted by using descriptrve method, where data is collected based on real circumstances, processed, analyzed, and conclusions drawn. The data obtained 6rough interviews, documentary studies, and questionnates. Dab were obtained through questionnaires processed widl SPSS Pearson Product Moment correlation coeffrcient analysis, tests of sigrrificance, and the coefficient of determination analysis' Implementation of education and training pfograms in companies is done in the form of method of seminars, training methods, role playing, lecture method, discussion method followed by field praAice. For employees / agents specialized training will be held for firee days and ftree nigho ir, " ,ow called the Fast Start training. Training classes are held for all employees / agents are held every Saturday. Based on the analysis of questionnaires level of education and tnining programs with a total value of overall mean as much as 3 '853838 (Agree) Employee performance levels reflected in the amount of insurance policyholden from year to year is always increasing. PT. Prudential Life Assurance Indonesia is ttre company that made it to the title as the best insurance company for 9 years in a row. Employee performance levels reflected in the amount of insurance policyholders from year to year is always increasing pT. prudential Life Assurance Indonesia is the company that made it to the tirle as the best insurance company for 9 years in a row In terms of analysis of questionnates levels of employee performance with overall mean as much as the total value of 3.975755 (Agree). Based on satistical analysis using Pearson Product Moment SPSS then known sfrong conelation between education and Uaining programs with employee job performance (r) = 0.478, which means moderate and positive. Hypothesis test showed t (count) = 2.879 all.d t (table) = l,?01 which means t (coun0> t (table) which means tbat there is a positive and significant relationship between the variables X (education and training programs) with the Y variable (performance employees). Where Ho is rejected or I{a accepted. The contribution of the implemenation of education and training progmms in changing employees' performance or determination coefficient Kd : 22.9/o and the remainin g 77,lOO means influenced by facton other than the research.