ANALISIS TINGKAT KEPUASAN PELANGGAN ATAS JASA UNIVERSITAS ADVENT INDONESIA DENGAN MENGGUNAKAN METODE CUSTOMER SATISFACTION INDEX (CSI)

ABSTRACT CUSTOMER SATISFACTION LEVEL ANALYSIS OF SERVICE BY ADVENTIST UNIVERSITY OF INDONESIA WITH CUSTOMER SATISFACTION INDEX (CSI) METHOD Written by: Caroline Livia NIM: 1231005 This research aimed to analyze satisfaction level of Adventist University of Indonesia’s customer. This research was done by using descriptive analysis…