PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PT IVYKICKSTARTER DI BOGOR

ABSTRACT EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION PT. IVYKICKSTARTER IN BOGOR Written by : Natalia Novitasari Sihotang NIM: 1431002 The purpose of this penelian is to know how the influence of service quality to customer satisfaction PT. Iviykickstarter Bogor. The research method used in this research is descriptive method…