PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS KONSUMEN DI XTRANS BANDUNG

ABSTRACT THE EFFECT OF QUALITY OF SERVICE TO CONSUMER LOYALTY IN XTRANS BANDUNG Written by: Sandro Bagus Simanjuntak NIM: 1631044 The purpose of writing in this study was to determine the effect of service quality on consumer loyalty in Xtrans Bandung. The method used in this research is descriptive method by using several analysis…