PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN PT. PRIMAJASA PERDANARAYA UTAMA BANDUNG

ABSTRACT THE INFLUENCE OF SERVICE QUALITY ON COSTUMER LOYALTY AT PT. PRIMA JASA PERDANA RAYA BANDUNG Written by: Yushak Virgiawan Yulianto NIM: 1431001 This research uses the descriptive research method, with a questionnaire technique to 35 respondents of customers of PT. Prima Jasa Perdana Raya Utama. To process the data obtained…