PENGARUH KUALITAS PELAYAN TERHADAP LOYALITAS NASABAH PADA PT BANK NEGARA INDONESIA (PERSERO) Tbk CABANG UPI BANDUNG
Purposes and objectives from this research is to know seryice exercise done by PT Bank BM @enero), Tbk Cabang UpI Bandung and how the influence to client loyality. Research method applied in writing of this thesis is descriptive method and data collecting technique thar is method with aim to collect dar4 da6 analysis, then takes…