ANALISA PERSEPSI ANGGOTA KOPERASI TERHADAP PERBAIKAN LAYANAN DARI DAMPAK PENGGUNAAN SISTEM SIMPANPINJAM KOPERASI DIVIF 1 KOSTRAD DEPOK

ABSTRACT ANALYSIS OF COOPERATION MEMBERS PERCEPTION TOWARD SERVICE IMPROVEMENT AS THE IMPACT OF THE USE OF SAVING AND LOAN COOPERATION SYSTEM DIVIF 1 KOSTRAD DEPOK Rianto Doharma Sihotang NIM : 1482013 Business process research that happened in Divif 1 Kostrad aimed to know the service quality that has given to the members of the…