PENGARUH KUALITAS PELAYANAN TERHADAP MOTIVASI PELANGGAN PADA KLINIK UNIVERSITAS ADVENT INDONESIA BANDUNG

ABSTRACT THE EFFECT OF SERVICE QUALITY ON CUSTOMER MOTIVATION IN THE CLINIC OF THE INDONESIAN ADVENT UNIVERSITY Arranged by: Tiarli S Sihombing NIM: 1631005 This study aims to: (1) understand the quality of service to the motivation of clinical customers at Advent University of Indonesia. (2) explains the quality of service and…